With an increasing number of folks buying from dwelling, you may need began enthusiastic about ordering your contacts on-line.
There are a lot of on-line choices for getting contacts, however since its begin in 1995, Lens.com has been round longer than most.
We all know what you’re considering: Does this imply you need to store with them? How do their costs evaluate? What does their website truly supply?
We’ve compiled the solutions that can assist you determine.
Lens.com advertises itself as an inexpensive solution to buy your contact lenses on-line and have them shipped to your door.
- Wide selection of manufacturers and prescriptions obtainable
- Accepts HSA/FSA funds
- Quite a few buyer assist choices (1-800 quantity, e mail, and web site chat field choices)
- No matching of competitor pricing
- A good quantity of complaints with the Higher Enterprise Bureau
- Doesn’t promote glasses
Lens.com sells contact lenses from many main producers.
They provide contacts from main manufacturers like:
- Air Optix
One factor Lens.com doesn’t carry? Glasses. There aren’t any prescription glasses, studying glasses, sun shades, and even frames obtainable on the positioning.
Lens.com does supply on-line imaginative and prescient exams — however these truly aren’t really useful by the American Academy of Ophthalmology (AAO).
The AAO states that you need to by no means use a house imaginative and prescient take a look at to order contact lenses, and you need to as a substitute be match by knowledgeable educated to ensure your lenses match correctly. This may also help you keep away from issues similar to corneal ulcers.
Do on-line imaginative and prescient exams work? Be taught what they will and may’t do.
The brief reply? A web based imaginative and prescient take a look at might test the sharpness of your imaginative and prescient, however it might probably’t let you know something about your eye well being.
These dwelling exams aren’t a substitute for a checkup from an eye fixed physician. Specialists advocate to by no means use on-line exams for contact lens prescriptions.
Costs of contacts differ relying on model and product. For instance, a field of 30 will be anyplace from $20–$100, and there are sometimes gross sales or reductions to make use of.
Generally, the costs are very aggressive.
You have to be ready to pay delivery and dealing with on any purchases, although. This clearly will enhance the price from the marketed quantity, so that you’ll need to be ready for that. (Extra on this beneath.)
Lens.com is a website-based service, so that you order on the web site and the contacts are mailed to you shortly after.
With a view to obtain contacts within the mail, you’ll want a sound prescription. Whereas the corporate provides their on-line exams, the AAO recommends avoiding these for contact lens prescriptions, so that you’ll need to have an up-to-date prescription from an eye fixed physician.
When you’re having hassle navigating the web site, Lens.com has a assist e mail, toll-free telephone assist quantity, and chat home windows constructed into the positioning.
Earlier than sitting down to position an order, you need to collect:
- Your present prescription (This may be discovered on the prescription out of your eye physician or on the facet of your contact’s field.)
- Your eye physician’s identify and telephone quantity
The best way to order from Lens.com
Ordering on Lens.com is a reasonably easy course of.
You should use the navigational toolbar on the high of each web page to find your prescribed model of lenses. When you select a model, all it is advisable to do is enter your prescription and click on the order button to place your order within the buying cart.
Clicking on the cart icon, you’ll enter your physician’s identify and telephone quantity alongside together with your fee info.
Lens.com will comply with up together with your physician’s workplace to verify the prescription, and your contacts shall be shipped shortly thereafter.
Store for contact lenses on Lens.com.
There are contact lens manufacturers and producers that provide rebates for purchases via Lens.com.
To get these rebates, you:
- Order the lenses as described within the rebate on Lens.com.
- After your order ships, entry the rebate middle on Lens.com to print rebate varieties and the suitable bill.
- Fill out the suitable varieties and mail them to Lens.com. (The mailing deal with shall be on the rebate paperwork).
- Permit 10 weeks for processing. Then, you possibly can count on a Visa Pay as you go Card to reach within the mail.
Occupied with making the most of the rebates? Be sure to learn the fantastic print!
You’ll must order contacts that precisely match the deal inside the specified timeframe. Use the rebate as quickly as you possibly can. It’s simple to overlook or not be capable to discover the knowledge you want the longer you wait.
One factor to notice about Lens.com is that solely sure gadgets ship free.
For the US, customary 5 to 7 enterprise day delivery prices $7.95. When you want your contacts slightly quicker, FedEx Second Day supply is $14.95. For contact emergencies, subsequent day FedEx delivery is $20.95.
One other factor is that FedEx supply choices are solely obtainable within the continental United States, although worldwide delivery is on the market.
Lens.com has a money-back assure. In it, they state that they’ll refund your buy value should you’re not completely satisfied together with your buy, however in addition they say that the field or contact vial should be unopened.
Beneath their hassle-free return coverage, Lens.com guarantees to pay for the return delivery on unopened and unexpired packing containers of contacts. You’ll must contact them first earlier than returning the lenses, to allow them to make sure that every part is processed effectively.
Based on their return coverage, after the lenses are obtained you need to count on your refund to be processed to the unique fee methodology in 2 to three enterprise days.
Though they’re not a member of the Higher Enterprise Bureau, Lens.com has obtained a B score from the group.
Based on the BBB, within the final three years Lens.com has responded to and closed 177 complaints. (32 complaints have been closed within the final 12 months.)
Alcon filed a lawsuit towards Lens.com, Allied Imaginative and prescient Group, and Nationwide Lens LLC in 2018 claiming that the businesses had been promoting merchandise in outdated packaging or that had been discontinued.
Previously there has additionally been a trademark dispute with 1-800-Contacts, however this in all probability gained’t have an effect on contacts that can be purchased.
When you’re fascinated with exploring your contact lens shopping for choices, you might also think about 1-800-Contacts. This website provides a number of the identical companies, free floor delivery, and lots of the identical manufacturers as Lens.com.
They don’t carry as many choices, so relying in your prescribed contact model this methodology of ordering might not give you the results you want.
You can even think about shopping for immediately out of your native eye physician, optometrist, or ophthalmologist. This can be as handy as ordering on-line, relying on the workplace. Many eye docs will order your contacts for you and may have them shipped on to your own home or to the workplace for pickup.
As a result of they have already got your prescription on file, it’s normally pretty simple to position the order, and so they can typically deal with billing your insurance coverage. It could value the identical or slightly greater than an internet possibility.
Particularly should you intend to purchase in bulk, Lens.com is an inexpensive possibility. They provide a variety of contacts and have been in enterprise for a very long time.
When you solely need to purchase a couple of contacts at a time or are searching for the absolute best purchase in your actual contacts, chances are you’ll need to search round a bit earlier than putting your order.
Additionally, since expedited delivery can add up, should you’re in want of some new contacts ASAP, chances are you’ll need to go along with another choice that gives this service at no cost.
When you do order contacts on-line, make sure that to test the packages rigorously to see should you obtained the proper lenses, they’re not expired, and that the packaging is new and unopened.
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